The PlayStation app is a supplementary software program for the PlayStation console. Players can access the social aspects of the PlayStation Network and also make purchases on their accounts remotely. Users can also admire and showcase their collection of badges and awards won in games at any time. The app can be very beneficial if you just want to browse some games in the store. You can do it comfortably on your mobile phone or any Android and iOS device. The perks of using the PlayStation app are not hidden from the players. But the solutions for when the app malfunctions is a lesser-known topic. The players who were actively looking for this article are definitely facing troubles with the PlayStation app on their devices. So if you want to fix the non-working PlayStation app on your device, check out the fixes listed below.
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Fixes for PlayStation app not working:
1) Clear app cache:
To clear the PlayStation app cache on an Android phone, tap and hold the app. A small menu will pop up. Select ‘App info’ to see the option to clear the app cache. For iOS devices, go to Settings > General > Storage > PlayStation app > Offload app. After clearing the app cache, launch the PlayStation app to see if it is working again.
2) Update app:
Another thing you can do to improve the app’s performance and its compatibility with your device is update it. Go to the applications store on your device and look for the PlayStation app. If a newer version of the app is available, you should be able to see an update button in the description. Update the app to see if that solves your problem.
3) Reinstall the app:
If clearing the cache files or updating the app does not help, uninstall the app completely. A corrupted file in its database can be causing problems with it. After uninstalling the PlayStation app, check your device storage to see if any files are left behind. As the final step, reinstall the app and log into your account. This will fix the app for good.
4) Restart device:
If there is nothing wrong with the app, a system error can be the problem here. An easy way to reset system errors is by restarting the device. Restart your device to fix the system error and ultimately fix the app.
5) Check internet connection:
A faulty internet connection is a silent killer. Many times, the internet speed gets reduced to a point where it is difficult to tell a difference. But that is where you get to see weird behavior from the apps on your system. The best way to test your internet connection is loading up a video streaming app. Play a video at your preferred resolution. If the loading speed is dramatically slower than what you are used to, you have your answer. Power cycle your router to fix the internet problem or simply contact your ISP. Getting your internet fixed should solve the problems with the PlayStation app on your device.
6) Check server status:
You might also want to make sure that PlayStation Network is not facing an outage. That’s because a server outage is not something you can fix with troubleshooting. You will have to wait for some time to use the PlayStation app. Keep yourself updating by visiting the PlayStation community forums.
