Is your gaming session being interrupted by the su-42481-9 error on your PlayStation? Then here is a list of troubleshooting methods that can help you fix the error once and for all.
The error su-42481-9 happens when an update is not successfully downloaded on your PlayStation. And it is also specific to PS4 consoles. If the update is interrupted for some reason, the error su-42481-9 is almost inevitable. Considering that PlayStation frequently receives updates to improve its performance and keep up with today’s modern games, this error can get out of hand quickly. Hence, reliable troubleshooting methods are needed to fix it. You can use the following troubleshooting methods to fix the error su-42481-9 on your PlayStation and continue playing your favorite video games. Take a look!
Fixes for PlayStation error su-42481-9:
1) Check internet connection:
Before going forward with the steps to install the update on your PlayStation, it would be a good idea to examine your internet connection. It is quite possible that the update was obstructed by a slow internet connection which caused this error in the first place. Hence, check if your internet is running slow by opening programs that need internet to run. The loading time of the contents on the screen should be an indicator of the weak internet connection. If you observe lag or slow loading, power cycle your router or contact your ISP. Getting your internet fixed is crucial for moving forward with fixing the su-42481-9 error.
2) Restart Console:
Restart your PlayStation console before trying to install the update. Upon restarting, check if you can continue downloading the update that is lined up. If not, access the notifications from the PlayStation function area. When you locate the Notifications, select the notification with the update file. Hover over that file and select Options then click on Delete. This will discontinue the ongoing update on your console. Now install the update by going to Settings > System software Update. These steps will be enough to let you continue downloading the update for your PlayStation without the error su-42481-9.
3) Manual update:
If you are unable to update your console even after this step, you can consider some manual options to help you. You can install the update for your console using a USB drive. To do that, first, create a folder in the USB using your computer with the name ‘PS4’. Inside that folder, create another folder called ‘UPDATE’. Now click here and save the update file in the ‘UPDATE’ folder, under the name ‘PS4UPDATE.PUP’.
Now for the next step, press and hold the power button on your PS4 and release it after you hear the second beep. This will boot your console into safe mode. Select the third option and plug in the USB drive to update your PS4 system software. It sure is a long process, but it will help you fix the error code su-42481-9 on your PlayStation.
4) Contact support:
If the following troubleshooting steps fail to help your situation, consider contacting PlayStation’s official support team. Click here to raise a dispute.
