Is your PS App not showing captures? Well, a lot of folks seem to be struggling with the same issue. The PS App recently added the captures feature that allows you to upload and share your PS5 gameplay clips. With this app on your phone, you won’t need to dig up your console’s storage for any of your clips. Simply enable auto-upload and then access it anytime through your phone. Although it’s pretty useful, several peeps can’t get this feature to work properly. Being a relatively new feature, peeps may encounter several bugs. In this article, we will tell you how to fix the PS App not showing the captures problem. Stick with us till the end.
The PS App allows you to connect and monitor your console through your mobile. This is a handy feature that improves the PlayStation experience. Now you don’t have to go to Sony’s website each time you want to make certain changes to your console. You can do most of the things through the app. Recently, the developers even added a capture feature to the app. This will let you upload and share your recorded clips without using your PS. You simply upload them to your app and manage the clips from your phone. A great feature but unfortunately, it still lacks stability. A lot of people can’t find their clips and others are unable to upload them. Below, we have some solutions to fix it.
PS App not showing captures: Fixes & Workarounds.
Firstly, make sure to enable Auto-Upload on your PS5 from Settings > Captures and Broadcasts > Captures. Next, you’ll also have to enable captures on the app. To do so, go to Library > Captures and then tap on Enable. Note that you’ll only see the captures you record after you enable auto-upload. Previous captures will not be uploaded. Before we begin, note that these aren’t surefire solutions. Some of them might not even work out for you. Since there is no official fix so far, you can experiment with these methods.
1) Remember that the Captures feature will only let you upload videos that are under three minutes and are not 4k.
2) Make sure that your PS5 is linked to the PS App.
3) You should try logging out and then re-login to the app.
4) Check your internet connection. A bad internet connection could also hinder the app from showing your captures.
5) Make sure to enable the Stay Connected to the Internet settings in your PS5. Also, your PS5 uploads captures in the rest mode only.
6) The PS App saves your captures for 14 days. So make sure to either download or share them. Once 14 days are over, your clips will be removed from the server.
7) If nothing else works, try reinstalling the app on your phone. This might help to fix the issue.
These were some solutions for the PS App not showing captures issue. We hope that you found this article helpful. You can also check out our other article on How to fix the PS Now subscription not working issue. Stay tuned to Android Gram and happy gaming!
