Are you unable to make payments through Walmart Pay because the QR code isn’t being scanned? Then try the troubleshooting methods listed in this article.
Walmart Pay is an app that helps during the check-out when you are done shopping at a Walmart. You just have to scan a QR code and pay the amount from the connected debit/credit card. Moreover, a Walmart pay account can also be connected with a gift card. But amidst all these features, a bug keeps troubling the users. The Walmart pay not being able to scan QR codes is a very prominent error that affects almost all android users and some iOS users. And a fix for this issue is long overdue. But, in the meantime, let’s explore the options that you have. Check out the list of troubleshooting methods given below to hopefully solve the error for you.
Fixes for Walmart pay not scanning QR code:
1) Restart your device:
This is the most basic step when it comes to troubleshooting a mobile app. Restart your device to fix the errors in the system. When your phone restarts try to use the QR scanner again. If it works, you are set. If it doesn’t, try the next step.
2) Clear app cache:
Mobile applications save cache files on your device. These files are the temporary files that are saved in order to translate the actions taken by the user quickly. It’s like accessing the same data when you open the app every time. But these saved cache files tend to get corrupted over time. So it’s better to get rid of them from time to time. Clearing the app cache on an Android phone is simple. Just tap and hold the app and select app info. Select Clear app cache to delete the cache files. On an iPhone, go to Settings > General > iPhone storage. Select the Walmart pay app from the list and tap on Offload app. Restart your device once again and check if the Walmart pay app is able to scan the QR code.
3) Reinstall app:
Reinstalling the Walmart pay app will help in getting the most compatible version of the app for your device. Uninstall the application from your phone and reinstall it from the respective store. A compatible version will be automatically suggested and installed on your device. Try to use the Walmart pay QR code scanner again.
4) Camera permissions:
You should check if the application has permission to access your camera. Go into Settings and select Privacy or Permissions. Select the Walmart pay app and check if it has the access to the device camera. If it doesn’t, allow the app to use the camera to complete the necessary actions. Now try to scan the QR code with the Walmart pay app.
5) Third-party QR code scanner:
Go App Store or Play Store and search for “QR and Barcode Scanner”. Find the most relevant one by comparing the reviews and ratings. These third-party QR code scanners extract the data from a QR code. You can then Open this information using the Walmart pay app and continue with the payment. This can be done as a last resort if none of the above fixes work for you. You might have to wait for an update that fixes the issue with Walmart Pay not being able to scan QR codes.