Does your Xfinity Flex device keep restarting without being triggered? Then here is a list of some troubleshooting methods you need to fix the issue once and for all! Xfinity Flex is a streaming device that can fulfill all your basic requirements when it comes to entertainment. Almost all the widely used streaming apps are supported on Xfinity Flex. So choosing it over any other streaming device can make it easy to manage different services with ease. It is difficult to access something that you need without creating an account these days. Going with the Xfinity flex device can prevent that. However, the ruling factor in this situation is its performance. And given that you need this article already shows that it’s not going great for you. A few months ago, many users were troubled by their Xfinity Flex devices restarting again and again.
Some reports suggest that users with brand new devices were facing the issue as well. Hence, not knowing a fix for it can be frustrating for users. But not for you! Here are the troubleshooting methods that can help you fix the problem! Take a look.
Also read: Xfinity apps not working: Fixes & Workarounds
Xfinity TV Remote app not working: Fixes & Workarounds
Fixes to use when Xfinity Flex keeps restarting:
Change the power outlet:
Change the power outlet to which you have connected your Xfinity flex device. This is the only issue on your side that can cause the device to restart again and again. Call an electrician to make sure that there is nothing wrong with the power supply to your house or the specific power outlet which was used to power your Xfinity flex device. If that fixes your issue, well and good. In case the problem is not solved yet, keep reading the article to know what else can be done.
Factory reset:
Upon posting about a similar issue on the Xfinity subreddit, a user was suggested to factory reset their device. Factory resetting the device can be done using the following steps. Press the power and menu buttons simultaneously on the Xfinity remote and let it go. Then press the up and down buttons simultaneously. This should trigger the device to start the factory reset. If you are able to get this done on the Xfinity flex device, it should stop restarting.
Get the device changed:
If the factory reset failed to solve the problem, here is a map that will help you locate the nearest Xfinity facility near you. Visit the store and ask them to replace the device for you.
