If the Xfinity TV Remote app is not working on your device, this article is all you need in order to fix it! Continue reading to know more.
The Xfinity TV remote app lets users control their on-demand TV listings through a mobile device. It has many helpful functions that make it important for many users. It makes managing your account easier than ever. And you don’t even have to worry about accessibility since the majority of the widely used mobile devices can support the app. However, no app has ever been fully free of glitches. And as it is with every app, users may face a few issues with the Xfinity TV Remote app here and there. Hence, here are some troubleshooting methods that will help. Take a look!
Fixes for the Xfinity TV Remote app not working:
Device compatibility is probably the reason why you are facing an issue with the app. If you have an iPad, iPhone, or iPod touch, the OS should be version 12.0 or later. And Android devices have to run on Android version 4.4 or later. If these conditions are met on your device, there shouldn’t be any issues bothering you.
Another thing to keep in mind is that the Xfinity TV Remote app is not supported on Windows Phone or tablets as of now. So if you have one of those devices, you will have to consider switching to a different one.
Moreover, there can be an issue with the TV box that you are using. Here is the list of compatible TV boxes – Comcast DVR with TiVo service, TV Adapters, Motorola DCT 100, Motorola DCT 1200, Motorola DCT 1700, Motorola DCT 3200, Pace 510, Pace 511, Pace 550, Pace 551, Panasonic TV Boxes, SA8000 and 8000HD, SA 8300C, SA 2000, SA 2010, SA 3100HD, Samsung TV Boxes.
Xfinity’s support page suggests its users update the app when faced with any difficulty. So open the store on your device and install the latest version of the app. After updating the app, check if works the way you expect it to.
Sign out and sign in:
You can also try signing out of your account temporarily. Sign out of your account and perform a quick restart on your device. Then sign into your Xfinity TV Remote app and check if it works properly.
Reinstall the app:
Finally, as a last resort, you should also try reinstalling the app from scratch. Uninstall Xfinity TV Remote app from your device and perform a restart. After restarting your device, install the app again and sign into your account. After signing in, any problem that you may be facing with the app before will be fixed.