Xfinity Flex is a streaming device that can be used to access all your favorite content in the same place. It is just like any other streaming device you may find on the market. You plug it into your TV and connect it to your internet connection. With everything set up perfectly, you can enjoy watching your favorite TV shows from your favorite streaming services. However, at the end of the day, it is a device that is as susceptible to technical issues as any other. Hence, there can be issues that bother you with the Xfinity Flex.
One of those issues may stop the device from turning on at all. This calls for an immediate need for a fix that works most of the time. You wouldn’t want to miss out on your favorite shows because of a problem with your Xfinity Flex device. So here are some things you can try when the Xfinity flex device is not turning on.
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Fixes for Xfinity Flex not turning on:
Check the essentials:
There are some essential aspects of being able to use the Xfinity Flex box. Users need to activate their Xfinity internet connection if it isn’t activated currently. You also need to have everything that is included in the Xfinity Flex kit. The kit will include the following things – Flex streaming 4k TV box, Xfinity Voice Remote, Power cable, HDMI cable, and a guide. Once you have these things setup, make sure that the device is connected to your Xfinity home network and continue with the setup. If you make sure that all the steps in the guide were followed correctly, there won’t be any problems with the Xfinity Flex TV box whatsoever.
Troubleshoot using the app:
You can troubleshoot your Xfinity flex device with an app on your mobile device. Download the Xfinity Flex app on your phone and use it to manage your device easily. Now, go to the Services tab and select Troubleshoot. Now under “Devices” select the Flex Streaming Box you want to fix. The app will walk you through a series of steps that will help you fix the problem with ease. Everything you might need to fix the issue when the Xfinity Flex device does not turn on. After following all the steps suggested in the troubleshooting section, there is no way that the problem won’t fix. However, if on the off chance, the problem is not fixed, click here to contact support.