Xfinity Mobile is a mobile services provider, similar to any other you would find in the market. Hence, when many users buy a plan or switch to a connection, they don’t expect to face any problems. And to be fair, the Xfinity Mobile connection should not interfere with any technical features on a device. However, iPhone users are facing an issue with the Xfinity mobile connection, where the visual voicemail features are not working. Visual voicemail makes it very convenient for users to control and manage the income of voicemails. Naturally, many users will be frustrated by the unavailability of the feature on their iPhones.
It is sad to see that a service like Xfinity is not able to provide the users with this problem with a proper way out of it. Currently, the users who are facing this problem do not have a lot of options. It is easy to list down troubleshooting steps that “may” work. But that will only end up wasting your time if the problem is not solved by the end. However, not all hope is lost. There are still some things you can try to fix the Xfinity mobile visual voicemail problem on your iPhone. Continue reading the article to know what those “fixes” are.
Also read: Xfinity apps not working: Fixes & Workarounds
Xfinity Mobile Voicemail app not working: Fixes & Workarounds
How to fix Xfinity Mobile visual voicemail not working iPhone:
Contact Xfinity Mobile support:
Calling 1 (888) 936-4968 will connect you to an advanced support team (tier 2 support) that can help you with fixing the issue quickly. You might have to stay online for a few minutes before you get connected to a representative who will then guide you through the next steps. In this particular case, it is important to contact support straight away. Because as mentioned earlier, you can keep trying other troubleshooting methods but there is no guarantee if those will work.
Visit a store nearby:
This is the best solution for the issue. Search for the nearest Xfinity facility using a browser. Visit the facility and request assistance for the Xfinity Mobile visual voicemail problem on your iPhone. Users claim that this is the best way of approaching the issue without wasting a lot of time on it. And since many users have positive feedback towards it, you should definitely consider visiting the nearest Xfinity facility.