The pandemic forced many of us to use different platforms to hold meetings and socialize. However, not all of them managed to impress users with their features and services. But the one that stood out the most was Zoom. Zoom is a very well designed software that makes video conferences easy to manage. Zoom has a free version and subscription based service which can be accessed as per user needs. Many users have been using Zoom to attend their official meetings and/or meetings outside of a professional environment. Hence, a problem that affects Zoom will affect a vast majority of people and their ability to communicate. The Zoom error 100000502 is a problem that has been troubling many users lately. So if you want to know about a way to fix it, here is everything you need to know!
How to fix the Zoom error 100000502:
According to Zoom’s support page, the error 100000502 happens when there is a server outage affecting Zoom’s services. But how will a user know for a fact that Zoom is currently down? For that, Zoom has a page dedicated to providing its users with information about its service status. Click here(https://status.zoom.us/) to check the current service status for Zoom. If any of its services are facing an outage, you will have to wait for it to be fixed. All of its services have a tab dedicated to them. So if you are facing an issue when accessing a particular service, look for the tab that represents it. Users cannot troubleshoot their device or setup to fix the Zoom error 100000502. That can only be done by Zoom itself.
Meanwhile, you can keep yourself updated through the different community forums online. The best forum to check would be r/Zoom on Reddit. It is an unofficial community forum created by Zoom users like you. Sort the posts on the subreddit by “New” to check if any other user has posted about the Zoom error 100000502. If you wish, you can share your experience through comments. Make sure to keep an eye on the server status page as well so you know when you can go back to using Zoom normally.