Facing an app purchase failure error or content not owned message on your Amazon Firestick/Fire TV? Well, these kind of errors can be very annoying and can pop up when you try to download free apps or try to view content of a particular app. It usually indicates an issue with your payment method or your address. Looking for troubleshooting tips to solve this issue? We have jotted down the only tricks you will need to get rid of the annoying app purchase failure error or content not owned message on your Amazon Firestick/Fire TV. Keep reading to know.
App Purchase Error & Content not owned issue on Amazon Firestick
Try the following troubleshooting tips and tricks to get rid of the App Purchase Failure Error & Content not owned message on Amazon Firestick.
1) Change your country/region:
You may have chosen a country/region which is not supported on a Firestick/Fire TV. To change your country/region, navigate to Your Amazon Account Settings > Manage Your Content & Devices > Preferences> Country Region/Settings on your TV. Select the United States. This should fix a purchase failure on Amazon Firestick/Fire TV.
2) Uninstall and reinstall the app showing the error:
Can’t access content from an app on Amazon Firestick/Fire TV? Uninstall and reinstall it to get rid of the error. This resets any corrupted sign-in data which may cause the issue.
3) Visit AmazonMyKPS to add a new address:
If you have set a default address of an unsupported country in your Amazon account, that might be reason behind the errors you are seeing. For example, some users report that addresses of India do not work with free app downloads on Fire TV/Amazon Firestick. To add a new address, visit Amazon MyKPS on a web browser. Add a new address from the United States. Make it a default address. Then, select a payment method accordingly. This should solve the app purchase error on Amazon Firestick/Fire TV.
4) Try resetting the one-click settings from your Amazon account:
Open Amazon on a web browser. Log in to your Amazon account, hover over Account & Lists option and navigate to Your Account > Your Addresses. Now, add an address of the United States and put in a pincode accordingly. Return to Your Account and select 1-Click Settings. Now, click the grayed-out box that says “1 Click disabled for this device” to turn on 1-click purchases. You will need this to download free apps on Firestick. Don’t worry if the box doesn’t turn orange; just proceed. Select Your Account again and then 1-click settings. Lastly, click the button that says Make default.
Hope the errors you were facing on your Amazon Firestick/Fire TV are gone by now. For more such troubleshooting guides, stay tuned to Androidgram!