ASOS is an online shopping platform that allows you to shop from a variety of styles available with great deals. The super quick delivery system and a hassle-free app interface make ASOS an absolutely perfect stop for all your apparel shopping needs. ASOS sells over 850 brands as well as its own range of clothing and accessories. It also ships to 196 countries from the UK to the USA, Europe, and many more continents.
Asos app not working: Fixes & Workarounds
ASOS stands for As Seen On Screen. The tagline by itself means ‘Buy what you see on film and TV’. When ASOS first launched more than 21 years ago, it was a celebrity-linked clothing website. But due to its admiration, the application sometimes faces a few inconveniences. Therefore, it is not always the application that causes issues. There may be several reasons why your application is not working. Let us discuss the problems with their respective solutions below-
1. If you’re facing any login-related trouble then it is suggested to double-check your credentials. If it still doesn’t work then you can also try clicking onto the ‘Forgotten password?’ option to reset your password.
2. Make sure that the time on your device is precise. As per the ASOS sources, for security reasons, if your device clock is fast or too slow, you won’t be able to access your account. You can resolve this problem easily by setting the time on your device to the default standard time of your country and area codes.
3. Most of the other issues can be resolved by basically closing the app and opening it again. You’ll need to completely close the app by logging off and then launching to see if it works.
4. Make sure you clear the app cookies and cache timely, just to be on the safer side.
5. You may have to clear all the cookie. Also, look for any active content blockers that may cause a barrier between you and the app.
6. If none of these resolutions work then you may contact the ASOS help center.
You can also try the ASOS website to shop from your regular browser in case you face critical trouble with the application. Reach out to them with your problems on their website. Since this is an all-online platform, you will be able to have your queries resolved quicker through their live chat option. They don’t have a call center, so they’re not set up for a high volume of telephone calls. This is a major drawback as chat may lack the personal touch or the essence that the customer may expect. But it is what it is!
