Updated September 5 [Issue Fixed] : Fix 1 – Players on the latest patch are unable to use Cross-Play voice chat. They need to reset the sound settings. On PS4/PS5, on the in-game sound settings, just hold square button to reset it to defaults. On Xbox & PC, look for an option or button to reset sound settings in the similar fashion.
#Fix 2 -A Reddit user named u/Allykhat has suggested a fix, which says Login Destiny 2 through Steam & then head to Settings, then under Sound Settings look for Voice Chat option, turn it on. This will restore voice chat on consoles.
Update September 3: Bungie has addressed the issue where cross-platform players had trouble connecting to each other through voice chat. The new hotfix 22.214.171.124 is here. It fixes a host of bugs along with the cross-platform (cross play) voice chat problem. Here’s an excerpt from Patch notes.
Cross Play voice chat enabled
Some communication privacy settings are still not working as intended for Xbox players
Xbox players will still hear voice and receive invites from anyone even if privacy settings are set to “friends” or “in-game friends”.
Xbox players will still hear voice from non-Xbox players even if “You can communicate outside of Xbox with voice & text” is set to “blocked”.
Xbox players will still be able to hear other Xbox players in Fireteam Chat or Team Chat even if that player is on their mute list.
Original Post from August 28 follows:-
Destiny 2 has just activated the Cross Play feature for players on different platforms. It was released with the all-new season update of the game. Update 3.3.0 features a new season called the Season of the Lost and a host of new additions to the game. The cross play will allow you to play with players on different platforms. However, some players are experiencing issues with cross play in Destiny 2. While some players cannot access the feature, other players are having trouble with voice chat when creating fire teams using crossplay. Initially, Bungie stated that crossplay won’t feature inter-platform chat during the launch of the cross-platform feature. However, Bungie has acknowledged the inter-platform voice chat issue on their official known issues page under Cross Play. So, we can assume that Bungie has added the voice chat facility but it is bugged.
Destiny 2 Cross Play Voice Chat not working: How to fix?
Destiny 2 is a Sci-Fi action-based first-person shooter massively multiplayer video game developed by Bungie. Being a multiplayer game, it was obvious that players wanted it to support cross play. The game is now available on PC, Xbox One, Xbox X|S Series, Play Station 4, Play Station 5, and Google Stadia. Although it was first released in 2017 as a Pay-to-Play game available only for the limited, available platforms, Destiny 2 was re-released in 2019 for PC as a Free-to-Play game with purchasable content. As a Free-to-Play game, Destiny 2 was made available for Stadia in November 2019 and for Play Station 5 and Xbox Series in November 2020. We can now guess that Destiny 2 players are from diverse platform backgrounds. Hence, Cross Play was an important feature to be deployed in the game.
Players can now avail themselves of the Cross Play support in Destiny 2. The feature went live on August 24. However, like all games have their issues during a new update, Destiny 2 is going through the same phase. Many functionalities are not working properly and are under investigation for a fix. The voice chat feature is one of them. Voice chat within the same platform seems to be working fine. However, players teaming up cross-platform aren’t able to use voice chat. They cannot hear each other.
Upon investigation, Bungie said that after enabling the platform setting “Others can communicate w/ voice, text, or invites“, players need to restart the client to make the voice chat work. The issue is under further investigation, and a resolution is expected soon.
Until then, restart the client for voice chat toCross-Playe Cross Play. If this is an issue, you can also use Discord.
Stay tuned for more updates on Destiny 2 and other video games.