Eharmony is an online dating app that has a reputation similar to Bumble. Unlike other traditional dating apps, Eharmony claims to focus on building compatible relationships. Apps like Eharmony make it easy to meet a potential partner. However, things can go south if the app does not work at the most crucial moments. Considering that Eharmony is available on many platforms, there can be a variety of problems that can affect the functioning of the app. If Eharmony is not working on your device for some reason, keep reading this article. The list of fixes mentioned below will help solve your problem within no time.
How to fix Eharmony app not working:
1) Clear App cache and data:
A lot of cache files can pile up on a device over time. This may create a clutter of files with outdated information. If these cache files are not cleared from time to time, apps like Eharmony may not work properly. If you are an Android user, tap and hold the app and select ‘App info’. Select Clear cache/ Clear app data. iOS users can go to the Settings app > General > Storage > Select Eharmony > Offload app. After clearing the app cache, launch Eharmony and check if it is working now.
2) Restart Device:
Restarting your device is a good idea, in case there are any temporary problems in the system. Restart the device you are using and open Eharmony again. See if the problem still persists.
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3) Update app:
Open the store used to download the app on your device. Look for Eharmony there. If the app has an update that can be downloaded, it will be suggested under the description. Install the updates for the app. After the update, run the app on your device again. There shouldn’t be any problems here on. But if Eharmony is still not working, try the next method.
4) Reinstall app:
If an update cannot fix the app, uninstalling the app is the next best thing you can do. Maybe the current or the updated version of the app is not compatible with your device. In such cases, the app is prone to problems. However, you can quickly solve this by reinstalling the app. When you are installing Eharmony again, your apps store will suggest the most compatible version of the app for your device. This will potentially solve the issue once and for all.
5) Update device firmware:
Since we are on the topic, outdated system software can also be the cause for incompatibility. Go to the settings on your device and locate the About tab. Any available software update will be suggested there. Install it and run the app again. Check if Eharmony is working properly.
6) Troubleshoot network connection:
Since none of the above-mentioned fixes solved your issue, the most probable reason can be a weak internet connection. You can easily troubleshoot your internet connection. Just power cycle your router to solve the minor issues. For a cellular data connection, toggle the Airplane mode on and off. If doing this does not solve the problem, contact your ISP for further assistance.