A password reset is an important aspect of account recovery, especially when dealing with Eharmony. However, the forums are flooded with reports against Eharmony’s password reset system. Abiding with their payment policy is an obligation for most users on the website. With many lapses, Eharmony does not acknowledge any of the problems users face.
It’s funny how different errors on Eharmony synergize to create a bigger problem for the users. For those of you who don’t know, Eharmony does not provide a subscription plan below six months. On top of that, canceling the subscription does not result in a refund. And if you do not stop the renewal of the plan, Eharmony will keep charging your account.
This is where things get worse. To prevent auto-renewal, users need to sign in to their accounts. And as per some user experiences, even signing into your account on Eharmony is a big task. The agenda of this article is to make things a bit easy for a user who is suffering from similar problems. Keep reading to explore your options.
Fixes for Eharmony Password reset not working:
1) Enter the correct credentials:
See that the credentials you enter when requesting a password reset are correct. Depending on the options you select, you will be asked for your email ID or phone number. Enter the valid values in the necessary spaces.
2) Server outage:
A server outage cannot be solved by troubleshooting at your end. You will have to wait for the problem to solve itself. Visit the online forums to get updated about the situation. Also, share your experience with other users on there. When the server outage is resolved, you should be able to request a password reset without any problems.
3) Check your email storage:
Email IDs are usually connected to the cloud storage on a device. It is easy to lose track of the backups linked to your email. If you use a service dedicated to just sending emails, check the storage left on your account. Free up some space and try to request a password reset on Eharmony.
4) Glance over your spam folder:
The spam folder on your email account is somewhere we rarely look. Most of the emails are directed to the inbox. On the off chance that your request confirmation email was directed to the spam folder, take a quick look at it.
If none of the above workarounds seems to work, try again after a few hours. It is very difficult to suggest a reliable fix when Eharmony itself does not acknowledge the problems. There doesn’t seem to be a good reason for these errors. That is what encourages many users to quit the website. It is important that you decide after reading the reviews of existing users. And definitely, think twice before buying an overly priced subscription.