Facing problems on the Geico Mobile app? Then here is how you can solve it! Check out the following article to learn what can be done when the Geico app is not working.
The Geico app offers various features for your vehicle like, insurance, driving tips and tow services. It tracks your behavior to provide personalized suggestions for you and your vehicle. Geico also claims to provide a 24×7 tow service for your vehicle if you are stranded and need help. With these and a lot more other facilities, Geico covers almost every problem you might run into while using your vehicle.
So, what should a user do when the Geico app is not working? Is there a way to solve this issue quickly? Here is a list of all the troubleshooting methods so that you can get the app running smoothly on your device.
How to fix Geico app not working:
1) Update app:
Depending on your device, visit the store from which you downloaded the Geico application. Check if Geico has a pending update. If the app can be updated, install it. You can also go through the list of things changed or other patches in the new update. The problem you are facing might have already been addressed by the developers. Check if Geico app is still not working after the update. If it isn’t, go to the next step.
2) Clear cache:
Mobile applications tend to save corrupted cache files from time to time. This can be one of the major reasons for an app to glitch out or face errors. You might be able to solve this problem by clearing all the cache files stored by the application on your device. To clear the app cache on an Android phone, tap and hold the Geico application and select ‘App info’. Tap on ‘Clear cache’. On an iPhone Go to Settings > General > Storage. Look for Geico app on the list of applications. Tap on it and select ‘Offload app’. This will clear all the app cache and solve the Geico not working issue on your mobile phone.
3) Uninstall and reinstall the Geico app:
If clearing the app cache does not solve your problem, you might want to try uninstalling the application. Uninstall the application from your device, and look for any residual files in your device storage. Delete all the files that might be left behind by the application. Then install the application again and sign in with your credentials. The Geico app should not pose any hindrances and work smoothly.
4) Restart your device:
Try launching other applications on your phone. If you feel that your device is experiencing lag or facing glitches in general, restarting your device might solve your problem. Restart your device and try using the application. Any system errors interrupting the application should now be solved.
5) Check connectivity:
If Geico is still not working on your mobile, it is highly possible that you might be facing connectivity issues. A quick way to refresh your network if you are using a cellular connection is to toggle the ‘Airplane mode’ on and off. To refresh your Wi-Fi connection, simply power cycle your router. Wait for a few seconds and connect back to the network.
If you still aren’t able to use the application, you should try contacting the official Geico support. I hope the troubleshooting methods mentioned in this article were able to solve the ‘Geico app not working’ on your device. For more articles like this, visit ANDROIDGRAM.