Xbox gives you the option to play video games or listen to music with high-quality Xbox Audio. However, some Xbox users report running into audio problems with the Xbox Series X/S and Xbox one.
Either the audio is entirely absent or the sound quality is compromised. Encountering audio issues while playing games, watching videos, or listening to music is surely a mood spoiler. Especially when you have bought high-quality equipment for the experience.
There can be a number of reasons why you are not able to hear quality sound on your Xbox device.
1. The settings on the Xbox are not configured correctly.
2. The controller is not connected properly.
3. You may be using HDMI or Optical cables that are faulty.
How can you fix the Audio settings for Xbox?
There are easy steps to configure the audio for your Xbox device. Thankfully, all the settings on the Xbox menu are clearly defined and you do not need to do any mental gymnastics to get to the settings you want to configure.
Fix 1: Update the Controller
It is quite possible that your controller is the root of your Xbox audio issues. Older software on the Xbox controller might lead to pairing fails. This can also cause you to hear compromised audio or no audio at all. To update the controller:
1. Go to the Settings and choose the Accessories tab under Devices and Connections.
2. You will see the image of the controller that you are using. Press the (…) button and click on Update Now.
3. Either the controller will update, or you will see No Updates Available. In either case, this means that the controller is running on the latest version.
4. Go back to the Home Screen and on the bottom-right corner, you will see an audio icon. On further click, you will land upon the Audio and Music tab. Adjust the preferences here and see if your issue is solved.
If this does not solve the issue, try the next fix.
Fix 2: Configure Xbox Audio settings
1. Go into Settings again. On the General tab, you will find the Option named, Volume and Audio output.
2. Under the Speaker Audio option, select if the audio is HDMI or Optical.
3. For your home theatre, choose the correct audio format. On the Official Xbox Support, the recommended versions are 5.1 uncompressed or 7.1 uncompressed.
4. If you are not sure, you can select the option for Stereo Uncompressed.
5. Use the additional options available to configure other settings as well.
6. Go to the Audio Testing and Details tab to see what devices are functional towards audio.
Fix 3: Check volume levels
1. Press the Guide button on your Xbox controller. Head all the way down to the Audio & music option [bottom horizontal menu] and select it.
2. Adjust the volume accordingly.
These are the fixes that can work for the configuration of settings on your Xbox audio. If the settings are not the problem, you need to check the connections and make sure they are secure.