Steam is known for endorsing a user-friendly policy for refunds. You can refund a video game [or any purchase, for that matter] on Steam if you meet a few basic conditions. To elaborate on the policy, you cannot refund a game bought on Steam if you have played it for more than two hours. Additionally, you only have two weeks from the date of purchase to apply for a refund. The 14-day return period is mostly fair, but the two-hour window can feel a bit restrictive to many. But it is what it is! The mentioned policy is also valid for gifted video games on Steam. However, the only catch is that the refund process has to be activated by the player who received the gift. Only then can the person, who gifted the video game, apply for a refund on their side. Read this article to know more about the process of refunding a gifted game on Steam.
Steam’s gifting option is a great way to acknowledge an occasion or make your loved ones happy. You can easily gift newly-purchased video games to your friends and family members; simply select the option “Purchase as a gift” while making the purchase. But what if the receiver doesn’t like your gift? Don’t worry, you can easily get it refunded! The receiver will not receive the refund money; the one who made the gift purchase will. So, if you are wondering whether you can get Steam Credits in exchange for a gift you received, that’s not possible. Keep reading to know the exact process of getting gifted games refunded on Steam.
Here’s how you can refund a gifted game on Steam…
Firstly, the receiver will need to allow the original Steam game/gift buyer to receive a refund. In case you are the original buyer, ask the receiver to perform the following steps:
1) Go to help.steampowered.com, sign in, and select the Games, Software, etc. tab.
2) Here, you will see a list of all games you own. Select the game you received as a gift and want a refund for.
3) Now, select the reason why you want to return it and then choose I’d Like to Request a Refund.
4) Lastly, allow the original buyer to get the refund.
Also Read: How to pin Steam games to Taskbar on Windows PC?
Once the receiver initiates the refund process, the original buyer needs to perform the following steps to get a refund:
1) Go to help.steampowered.com, sign in, and select the Purchases tab.
2) Under Purchases, choose View complete purchasing history.
3) You will now see the game you bought for gifting purposes. Select it and choose the reason why you want to refund it. Once done, select the I’d Like to Request a Refund option.
4) Select a refund method and submit the request.
That’s it. Steam will contact you personally about the request’s processing. If you have abided by the refund policy, you will receive a refund from Steam within a few days. For more articles, stay tuned to Androidgram!
