Home automation is quickly becoming a new trend around the globe. With that, many services that allow users to control their homes through their phones are being introduced. Kasa is also one of those few apps that allow its users to control connected tp-link devices easily from anywhere in the world. The app can be easily used on any iOS and Android device. However, some users may face issues with the Kasa app on their iPhone and iPad devices. Luckily, the problem is nothing to worry about with this article by your side. Read through the troubleshooting steps listed below and find out how to fix issues with the Kasa app on your iPhone and iPad.
Fixes for Kasa app not working on iPhone & iPad:
Check internet connection:
A stable internet connection is the most important thing for an online service to work correctly. Open other apps on your iPhone or iPad and observe their performance. If the services in other apps are affected as well, there is a huge possibility that your internet connection is not working. Contact your ISP to get the internet connection fixed. Once that’s done, the Kasa app will work without any issues on your iPhone and iPad.
A suggestion on an online community forum mentions disabling your VPN if you use one. Disable your VPN connection and then check if the Kasa app works.
Restart your iPhone or iPad as an attempt at fixing the Kasa app. Restarting a device is the easiest way to solve an error. It works most of the time and is reliable whenever you don’t know the reason for a problem. Restart your iPhone and iPad and launch the Kasa app to check if it works.
Offloading the Kasa app on an iOS device will clear all the temporary files stored in the database. Go to Settings > General > Storage > Kasa app > Offload app. After this, open the Kasa app on your iPhone or iPad and check if all of it. Its features are working the way you want them to.
When all of the above-mentioned troubleshooting steps fail to fix the problem, it is best to reinstall the app. Press hold the Kasa App icon on your iPhone or iPad and select the option to uninstall it. After uninstalling the app, go to the App Store and reinstall the Kasa app. After the re-installation, perform all the steps necessary to necessary to set it up. This should fix any problem that may bother a user on the Kasa app.
When troubleshooting steps are not helping you fix a problem, contacting support is the best approach. Click here to contact Kasa support to get professional help for the issue.