Are you stumped about the random errors with the myAudi app? Then here is an article to save the day! Check out the fixes and workarounds mentioned below to use when the myAudi app is not working.
Dealing with the errors on myAudi app has become a daily chore for many Audi owners. Crucial features, which help in ensuring the safety of your car, fail randomly. myAudi application is used to track the car location, status, and other security aspects. At least that is what it is supposed to do. But, many users have reported that the myAudi app stops providing them the promised features, out of nowhere. Imagine wanting to know your car location but the application shows you an empty map instead.
Many have been affected by these errors and glitches on the app. Some of these errors are due to a very specific reason. But some issues don’t really have a specific origin. But, fortunately, most of these problems can be solved with basic troubleshooting methods which are mentioned below. There are some user-suggested fixes that you can use as well. So, make sure to read the entire article.
Basic troubleshooting methods:
1) Refresh network:
Refreshing the network connection on a mobile phone is very easy. If you are using a cellular connection, just toggle the Airplane Mode button on and off. To refresh your WiFi connection, remove the network details by tapping on Forget network and power cycle your router. Connect to the network again. This method is useful especially when the app is facing a network issue.
2) Restart device:
This is the most common method used to troubleshoot mobile apps. It fixes the issues caused by system glitches. It may sound very simple but can solve the myAudi app not working error for good. Hence it’s worth giving a shot. Restart your device and launch myAudi app. Check if your issue is resolved. If not, try the next step.
3) Reinstall application:
An easy and efficient way to get rid of corrupted app files is to uninstall the application. This will also be an opportunity to install the updated and most compatible version of the app on your phone. Hence, uninstall the application first and delete any files that were left behind. Reinstall the application on your phone and log in. Any problems that were affecting the normal functioning of the app should now be gone. But, if the myAudi app is still not working, try the solutions used by other Audi owners listed below.
User suggested fixes for myAudi app not working:
1) Logout of mobile app:
This method fixes the connectivity issues with the app. But you can use it for other problems as well. Log out from your account on the myAudi mobile app. Now login on the myAudi website using a browser. Using a desktop browser isn’t necessary. Keep your account logged in from the browser for a few minutes and log out. Now try to log in on the mobile application again. This fix is suggested by many myAudi users claiming that it worked for them. So, you should give it a try as well.
2) Tap the search bar:
This fix is specifically for the users who are dealing with not being able to see the car location. If you are unable to see the location of your car on the map, tap the search bar at the top of the screen. You don’t have to enter a destination. Just tap it and press done. You should be able to see the location of your car on the map again.
3) Pick a good location to park your car:
This is a precaution that you need to take while parking your car. Experienced users claim that they were unable to access their car location or other connectivity features when parked in a confined space. Like the garage. Now, for most people, their home garage is the only safe space to park their car. But, you will have to acknowledge that connectivity is hindered in confined or tight spaces. This can be one of the reasons why the myAudi is app is not working for you.
4) Reset MMI:
This step is a bit aggressive but, you are left with very few choices if none of the above fixes worked. To reset your MMI, you need to press three buttons one after the other.
Setup button on control panel
The button above the middle knob
The button at top right side of the knob.
Make sure to keep these three buttons held down right from the start. Also, follow the same arrangement. Press hold the buttons until you see a reset message. After the reset, try to use the feature that was bugged out for you. This is reportedly a surefire way to solve the myAudi app not working error.