Nest Aware is a service that facilitates its user’s need for managing the security devices installed in and around their house. The Nest Aware subscription is handled through the Best app which offers a variety of benefits for its users. One of those many benefits is the ability to play live video of the images your security cameras capture. This is an important feature and a problem with it cannot be neglected. Hence, it is necessary that users try to solve issues that may be affecting Nest Aware’s ability to play a video. And thankfully, this article is right here to help you. So if the video is not playing on Nest Aware, here are some simple tricks you can try.
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Fixes for Nest Aware not playing video:
Instances when this is normal:
It is normal for the video on Nest Aware to not play in certain situations. The wireless cameras which directly connect themselves to the local network can switch from the cloud to the local network from time to time. The transition from the cloud network to the local network is pretty seamless for the most part. But sometimes the video can pause for a few seconds. Also, jittering and timely pauses are expected when your internet connection is fluctuating slightly. So just be patient and wait for things to go back to normal.
Check your internet connection:
The next most probable reason for Nest Aware not being able to play your requested video is a non-functional internet connection. Try opening other apps on your device. Check if the apps that do not have issues normally are working fine. If the majority of the app’s are taking a lot of time to load on your device, it is definitely due to your internet connection. Contact your ISP and ask for assistance in fixing the connection. Once the internet connection is fixed for sure, Nest Aware will not have any issues in playing videos.
Update the app:
It is also important to keep the Nest app updated to the latest version possible. This will help you in avoiding problems that may arise due to incompatibility and outdated services. Update the Nest app on your device and then check if the video is playing with the Nest Aware subscription.
Adjust video quality:
Open the Nest app and go to Settings. The settings option will be indicated with a cog icon. Select Quantity and bandwidth and adjust the video quality from high to low. The video should not have problems playing on Nest Aware after this.
Check Nest server status:
Click here to know Nests’ server status. If the Nest servers are down, wait for some time and the problem will be fixed on its own.
