Taking notes may not be that important for some people. However, some of us need to take note of everything to remember and keep things organized. Onenote is a software that helps users achieve the same on their devices. It helps users save written notes, screen recordings, and even audio clips. However, if the service does not sync between devices, it can be a problem. Not having access to your notes on all of the devices you use on a daily basis reduces accessibility greatly. Hence, here are some quick troubleshooting steps you can try to fix the problem. Continue reading to find out what you can do to fix the Onenote sync error.
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Fixes for Onenote sync error:
Before we go ahead with this list, make sure that whatever you do, do not sign out of your Onenote device. Also, refrain from signing into your account on any other device. This can result in you losing important notes.
Check service health:
Microsoft recommends Onenote users check the server status to make sure that the service is not down. Click here to know if the Onenote servers are down currently. If there is information regarding active outages, wait for that to fix and your Onenote sync issues will be automatically fixed.
Sync notes automatically:
If Onenote is not syncing your notes, it is possible that you have automatic sync turned off. Open the app and go to Settings and More > Settings > Options > Sync Notebooks automatically > Sync down all files and images. Toggle that option on to sync all your notes on Onenote automatically across all devices given that you are connected to a stable internet connection. This brings us to our next troubleshooting step.
Check internet connection:
Make sure that your internet is not facing any rapid, negative fluctuations. If so, that can be the reason why you are faced with the Onenote Sync error. Open other apps on your device and observe their loading speed. If the apps do not load or load extremely slowly, you can be suspicious of your internet connection. Contact your ISP and enquire about the situation.
View sync status:
Open Onenote on the device where you edited a document most recently. Go to File > Info > View Sync Status. A small pop-up should appear on the screen. The Shared Notebook Synchronization dialog box will let you know if there is an error with the sync, providing an error code with it. If you are shown an error code, look for solutions specific to it. Or contact Microsoft Support and let them provide you with a fix for the error code.
Optimize files to save space:
The last thing you can try to fix the Onenote sync error is optimizing your files. This reduces the space needed to store them and empties space for new files making sync easier. Open Onenote and go to File > Options > save and backup > Optimize all files now. This may take some time. So be patient. Once the files are optimized, check your devices to see if the sync was successful.