Has Optimum WiFi stopped working for you? This article can help you through it. Keep reading to find out how to fix the issue!
A WiFi connection is usually for multiple devices. All important devices that are needed for work, school, entertainment etc., need WiFi or a form of internet connection. Optimum WiFi is an internet service provider that claims to let their viewers enjoy content uninterrupted. While that is true for the most part, you may face an issue with your ISP sometimes. If your Optimum WiFi has stopped working, here are some things that you can try to fix it. Take a look at the troubleshooting steps listed below.
Steps to fix Optimum WIFI not working:
1) Server outage:
A server outage is the most common cause of internet connection issues. If you can’t connect to the internet from your WiFi, you should check the status of Optimum servers. Dive into the matter a bit – check the online forums or just log into your account on the Optimum website and check the status of your service. If you see that the servers in your region are out, you will have to wait for the problem to fix itself.
2) Power cycle router:
Power cycling or resetting the router is the most basic troubleshooting step at your end. It is a quick way to get rid of small problems. If you find out that the Optimum servers are fine, power cycling your WiFi router is the next best step to try. Unplug the power cable from the modem and wait for at least 30 seconds. Plug the power cable back and turn on your router. this should fix network instability and Optimum WiFi should be working for you now.
3) Select a good spot for your router:
It is important that there’s no obstacle between your router and the device you wish to use. If there are too many obstacles between the router and the device, it can disturb the signal. Having multiple walls and furniture obstructing the WiFi signal can make the network strength weak. Hence, make sure that you select a good spot for the router. Keep your devices as close to the WiFi router as possible.
4) Inspect the hardware:
Check the wires that are going to and coming out of your router. Make sure that there aren’t any loose ends. You also need to check if important wires like the power cable are damaged. Observe every minor detail so that you don’t miss a lapse in the hardware connections. If you find a problem, get it fixed to solve the connectivity problems. You could also try changing your device if it is very old.
5) Contact support:
The fixes mentioned above go through every possibility for problems in the Optimum WiFi. However, if you are still unable to fix it, it is in your best interest to contact Optimum support. They will help you fix the problem through their technical professionals.