PS5 updates often cause multiple problems related to connection issues. One of the recent errors faced by the console players was the PS5 E2-00000000 error which usually causes connection timeout. The error pops up when a player tries to download any new game or game updates. So, if you are facing the same error, we have put together a guide with potential workarounds that will help you get rid of it. Also, remember that these are just workarounds and they may not work for everyone.
Press the PS button on the controller and head to the Download tab. Choose the faulty game or its update and click on the Resume option. After this, select the Pause option and then restart your console. The next step is to go back to Downloads and select Resume again. This should solve the glitch for some of the users.
Using Game disc
If that didn’t work then try this fix. Go to your PlayStation home screen and click on the game which is causing issues. Then Delete the game by clicking on Options. After this, go to Settings then select Network. Go to Network settings next and toggle the Connect to the internet option to OFF.
Then insert your game disc to your console and select Copy. After doing that, wait for the installation of the game to be completed. Then go back to the Network settings and enable the Connect to the Internet option. Then go back to the home screen and check for updates of the game which was showing the PS5 E2-00000000 error. Update the game and relaunch it. This should solve the E2-00000000 error on your console.
Update your Game
Sometimes the outdated version of a game can result in this type of error. Hence make sure your game is updated. You can also try and reinstall the game if updating it didn’t fix the issue.
Another option is to update your System Software to get rid of any internal issues within the PS5. So, for this, go to Settings, then click on Update System Software. All data will be uploaded and any previous bugs that are causing issues within the console will be eliminated after the update.
Resetting the console can also work for a few users. But, make sure to backup data to a USB drive first. Now, head over to Settings > System Software> Reset Options. Now, choose the Reset your PS5 option to reset your PS5 completely. After resetting your console, try installing the game and then check if the error persists.
Contact PS5 Support
If the error still keeps troubling you, contact the support page of PlayStation and submit a ticket to the support team. The support agents at PS will get in touch and try to resolve your problem.
So, these were all the potential workarounds to fix the E2-00000000 error on your PS5 console.