Are you struggling with the error message “RDP internal error has occurred“? We can help you fix it! A Remote Desktop Protocol or RDP is a convention or a norm to use a PC from a distant location. There are different protocols that can be utilized to access a PC remotely. But, RDP is the most common protocol for remote desktop software. Remote Desktop clients can be useful when you want to work on your computer, while you’re away from your workplace. Some clients allow a user to control their desktop even through a smartphone! A remote desktop client lets you control a bunch of features like using an application or accessing files on your PC.
RDP can also be compared to a remote control. The only catch here is that the information regarding the user’s action is transmitted over the internet and not via radio waves. For example, when you click your mouse or press a key on your keyboard. This method has a lot of advantages – getting to work on a computer remotely plus added security. But, there’s no rose without a thorn. It is possible for users to face an error while using a remote desktop client. ‘Internal Error has occurred’ is a common error that some users face while trying to connect to a Remote Desktop client’s domain.
Of course, errors like this can waste a lot of time affecting overall productivity. Hence, here are some fixes regarding the issue. You won’t receive a notification saying ‘Internal Error has occurred’ once you implement the following settings on your computer.
How to fix ‘Internal Error has occurred’ (RDP):
1) Change the settings for your Remote Desktop connection:
Search for Remote desktop connection in the Start Menu search box and click on it. Click on the Show Options dropdown. Go to the Experience tab and see to it that ‘Reconnect if the connection is dropped’ box is enabled. Once that is in place, try to connect again.
2) Change the security setting of RDP in Group Policy Editor: ‘
Look up ‘Local group Policy’ in the Start Menu search box. Click on ‘Edit group policy’. Follow these steps until you reach the Security directory:
Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Security.
Now, look for ‘Require use of specific security layer for remote (RDP) connections’ on the right-hand side. Double click on it. If the setting is set to ‘Not configured’, click on Enabled. Select RDP in Security Layer. Click Apply-OK and restart your PC. Try connecting once your PC restarts.
3) Disable Network Level Authentication:
Right-click on ‘This PC’ on the desktop. Click on Properties. Select the Remote Settings tab and de-select the ‘Allow connections only from computers running Remote Desktop with Network Level Authentication’ option. Apply the settings and try connecting again.