Are you facing problems with the USPS Click and Ship?
USPS is one of the most reliable shipping companies in the USA with a huge user base. The USPS click and ship service is a great service due to the fact that you can manage all the aspects of shipping without leaving your house. All the management issues can be addressed online and you can also schedule pickups from your house or office. If you are one of the users and are facing problems with USPS Click and Ship, try the solutions listed in this article to make sure that your shipping processes are not delayed due to errors.
What is the issue with USPS Click and Ship?
The first thing that you should check is whether you are the only user facing this issue. If many people are facing the issue at the same time, it can be attributed to the servers at USPS being down.
You can, unfortunately, only wait out a server outage. If the server is down, there are no solutions on your side.
The Shipping Label Problem
Sometimes, the issue is with the Shipping Label information. When you enter the information and try to finalize it, it may reroute you back to the label information after being stuck on the processing screen for a while.
This is one of the issues with USPS Click and Ship often reported by the users.
How can you fix the issues?
USPS Server Down
When many users are on the website performing similar operations, the site freezes and the server goes down. In this case, there is only one thing you can do and that is waiting. Trust that the USPS employees are as worried as you are and are working on the issue.
If you still want to raise a support ticket, you can contact USPS support.
Try a Different Web Browser
Some users have had success in completing their payments when they log in through a different web browser, one that they haven’t used before. You could also try reinstalling the browser you use, or clearing cache and other browser data. However, this is a fix that may not work for everyone.
Try to Create a new Account
Some of the users on the Reddit support sub for USPS, have pointed out that no matter how much time they wait, they are encountering issues on the shipping label information and processing. This is probably an issue related to your account in particular.
In a rather drastic step, if nothing else works, shut the old account and make a new one. You will lose your data in the process so make sure you back it up if needed. But, this fix has reportedly worked for some users.
Make sure to take care of the formalities if you want to ship outside the USA
If you are not based in the US, you need to have a military address or shipping to the Us territory. If you do not have this, the USPS Click and Ship will not work for you.
Payment declined error on the USPS Click and Ship
Users report that, in some cases, everything works fine with the shipping process, but as soon as you turn to pay, there is an error.
The problem often does not lie with the payment methods and is with the USPS not being able to withdraw the money on the account. This is also not a one-person issue. If one person faces an issue with payment, it is likely that other users are facing it too. This can also be a result of a server issue.
This is a prominent issue on its own and the fix lies in accounting for the other user experiences. In some cases, it is possible that the USPS messes up and adds a security flag to your account. This then does not allow the payment transaction.
The only way to solve this issue is to report the issue to USPS Customer Support and wait till they answer you and help solve your problem. Unfortunately, this is a little time-consuming and you will need to be patient during the process. You can submit a support request using this link