Eleven Sports app is an OTT service dedicated to offering the best in sports entertainment. You can enjoy many events both live and on-demand on the app. A video streaming service like Eleven Sports is great for sports enthusiasts, as they won’t have to sit around for an event to start. There is a sense of security in not missing out on a major sporting event just because you did not have access to your typical setup. But sometimes, even the best streaming apps face a hard time loading content for the viewers.
This can happen due to multiple reasons. The same goes for Eleven Sports App. If you face error pop-ups or some problems with the Eleven Sports App on your device, consider reading the article right up to the end. Gain a lot of insight into your situation and learn how to fix it!
Fixes for Eleven Sports App not working:
1) Clear app cache:
Clear the cache files for the Eleven Sports App on your device. Go to the list of apps installed on your device and select the Eleven Sports App. Locate the Clear cache option and select it. On iOS devices, go to Settings > General > Storage > Eleven Sports App > Offload app. Android users can tap and hold the app icon and select clear data > clear cache. After clearing the cache files, open the app to find it working.
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2) Restart device:
When you are unsure about the reason for an error on your device, the best thing you can do is restart your device. Do not just simply turn off the device using a remote. Go to the device settings and completely restart the device. After that, open the Eleven Sports App again. Check for persisting issues on the app and move on to the next step.
3) Reinstall the app:
If the fixes mentioned above do not work, try reinstalling the app completely. Uninstall the app from your device and go to the apps store. Search for the Eleven Sports App and install it again. Perform the initial setup formalities and check if that changes anything. Hopefully, there shouldn’t be any errors troubling you anymore.
4) Update device firmware:
Outdated device software can also be the reason behind an unstable app. If your device is not compatible enough to run the Eleven Sports App, errors are sure to bother you. Go to the settings on your device and locate the About page. Usually, notifications about any pending updates are given there. If you find a pending update for your device firmware, install it. After that launch the app again and check if that fixes your problem.
5) Check network connection:
A slow internet connection can force you into thinking that there is something wrong with the app. An easy way to identify a weak internet connection is to launch other apps on your device. Look for symptoms like slow loading time and absence of thumbnails in certain parts. If you come to the conclusion that your internet connection is facing problems, reset it or contact your ISP. To reset a Wifi connection, power cycle your router. And to reset the cellular connection on your device, toggle the Airplane mode on and off.
6) Contact support:
If none of the above solutions work, you should consider contacting Eleven Sports App support group. It is important to find out the specific reason for the error at your end. And contacting the support group will also let you know if the servers for the app are down. To visit the Eleven Sports App support page, click here.