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Google Workspace Sync for Microsoft outlook not working: Fixes & Workarounds

by Priyanshu Patel
8th April 2022
in News, Technology
0
Google workspace Microsoft Outlook

Can’t sync your Google Workspace account with Microsoft outlook? Give the following list of troubleshooting methods a shot.

Google Workspace is a service comprising essential business tools for organizations of all scales. Workspace lets users access tools like Gmail, Meet, Drive, and more but binds everything together and automates the process further. This lets team members communicate more effectively and increase productivity. It makes organizing and managing information within an organization very effortless. Add a productive email manager tool like Microsoft Outlook to Google Workspace, and all your business needs will be satisfied.

Outlook is a tool that pairs well with Google Workspace. It helps users manage emails and other similar functions. Whatever you need, Outlook has a solution for it. However, Outlook is more often used on an individual scale and is used to manage personal tasks. So, instead of having to access Outlook individually, you can pair it with Google Workspace easily.

Users can easily sync the necessary data between Google Workspace and Microsoft Outlook to increase workflow efficiency. Google Workspace for Microsoft Outlook (GWSMO) is a famous tool (app) that allows users to achieve this. Users can sync data like contacts, notes, and calendar events using this plugin. However, a problem in synchronizing the necessary data can cause a bigger problem. To sync your data successfully between Google Workspace and Microsoft Outlook, continue reading the article.

Also read: Microsoft Exchange/Office 365 : 4.3.2 temporary server error – How to fix it ?
Outlook search not showing recent emails: How to fix it 

Fixes for Google Workspace Sync for Microsoft outlook not working:
Google workspace Microsoft Outlook

1) Resync the data:

Resyncing the data is a bit risky since there is a chance that you might lose the data that was recently added to Outlook. In your taskbar, you should see a GWSMO notification icon. Open it and chose View sync status. Look for the Synchronization Status dialog box. Select the Resync option against the data value that you wish to resync. Select one of the two options – Overwrite or Delete and resync. Selecting Overwrite will overwrite your local profile with the Google records. This depends on the data value that you select. Deleting and resyncing will clear all the files on your Outlook account and add all the data from the cloud back.

Keep in mind that the local data on your Outlook account will be deleted. If you have some important data that you have stored recently, make sure to store it manually. Confirm the resync process by selecting ‘Resync’ again. This will solve the problem with Google Workspace and Microsoft outlook sync.

2) Log analyzer:

Click here to open the Google Admin Toolbox Log analyzer. Paste all your recent trace logs in the dialog box given on the website. The analyzer will scan the trace logs and find out the issue for you. To find the trace logs on your device, follow these steps – C: > Users > your user name > AppData > Local > Google > Google Apps > Sync > Tracing. Collect the trace logs from this file and paste it on the website. This process is hassle-free and quick.

3) Troubleshoot internet connection:

A slow internet connection is a silent killer. It is often difficult to realise that your internet is running slow. An easy way to check your internet speed or efficiency is to play a video online. Also, try using other services or programs on your device. If there are similar problems or jittering more often than normal, then you will have to fix your internet connection. If the problem is small, restarting your router will solve it. However, to get rid of a bigger  problem, you will have to contact your ISP.

4) Reinstall GWSMO:

Type in ‘remove programs’ in the Windows search box. And open the first search result. This is to access the list of all the programs installed on your device. On any other device, navigate to similar settings. Now uninstall GWSMO and restart your device. Install the client again and sync Google Workspace and Microsoft outlook again. This will most definitely solve the problem for you.

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