With the Huntington app around, banking cannot be any easier. All the important banking requirements and procedures can be done at your fingertips. It allows you to check the available account balance and track your expenses. You can also locate branches and ATMs for representative banks near you. Features like the ones mentioned are why many people use Huntington to help them with their banking needs. Users can verify authority on the app through various means. You can use your credentials, face ID, or even your fingerprint to verify your account and login. But unfortunately, there can be times when the fingerprint feature stops working. The number of reported cases for this problem may be low, but it is a problem for some users. If you too cannot register using your fingerprint on the Huntington app, try the troubleshooting methods that are listed below.
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Fixes for Huntington app fingerprint not working:
1) Clean the scanner:
Dust particles or other obstructions that can stick to the fingerprint scanner on your device can prevent it from getting a perfect scan. This can also happen if your finger is slightly wet. Clean the fingerprint scanner on your device and dry up your hands completely. Now touch the scanner to verify your authority on the Huntington app. This time it should work like a charm.
2) Reopen the app:
Close the app and remove it from the list of recently used apps on your device. When you launch the Huntington app again, the fingerprint should start working. If it does not, try the next step in the list.
3) Restart your device:
Restarting a device can repair many system issues that are difficult to trace. You cannot point out the system errors on a device just by looking at it. And a restart is the best way to fix those. So, restart your device before launching the Huntington app again. Now try to use the fingerprint feature on the Huntington app again to see if it works.
4) Reinstall the app:
The Huntington app keeps releasing new features and services frequently. Hence, it is a good idea to keep up with the most updated version of the app. But updating the app will just add more information to the already existing files on your device. There might be some corrupted files in the app’s database preventing it from efficiently using the fingerprint feature. Hence, the best way to get the latest version of the app is to uninstall the app first and then install the latest version. Do that with the Huntington app and check if the fingerprint works.
5) Contact support:
If somehow, none of the solutions given above work for you, contacting Huntington customer support is the best bet. If there is a problem at their end which hasn’t been disclosed to the users, you will need to seek assistance from their technical team. They should get back to you with a solution within a few hours of reporting the error.
