Oculus Quest 2 is one of the few VR headsets that can be used independently to play games and access other apps. While VR is more prominently used for gaming, it is also fun to watch VR videos. There is a lot of content out there that is dedicated to the VR experience. Oculus Quest 2 does not hold back its users with the features it offers. But, there is a lot of room for improvement. Oculus Quest 2 users make it very clear that there are many small problems with the headset and its performance. From audio issues to latency problems, Quest 2 users go through it all. A similar problem with the Oculus browser has been plaguing Oculus Quest 2 headsets now.
Users who use the browser on their Oculus Quest 2 are facing errors that are preventing them from watching videos or any content online. A browser is one of the most basic apps on a device. To think that it can be a reason for problems on a device is absurd. Hence, here are some fixes to help you get through it. Try them on your device to solve the problem.
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Fixes for Oculus Quest 2 browser not working:
1) Reboot headset:
When your Oculus Quest 2 headset is on, press and hold the power button for a few seconds. Select restart from the power off menu. After the restart, open the browser again. Try to access the video or website you were trying before. Expectantly, there shouldn’t be any problems anymore.
2) Update payment details:
This is an odd one but suggested by a user on an online forum. The user suggested that his problem was due to outdated payment details. They solved the issue through the Oculus app on a mobile phone. Do the same for your account as well. Download the Oculus app on your mobile phone and update the payment details. Or simply just re-add it. After that, open the browser on your Oculus Quest 2 and see if the problem still persists.
3) Update browser and device:
Check for any pending updates for the browser you are using. And also update your Oculus Quest 2 software. Both of these steps are necessary to keep up with the latest patches released by the respective developers. A widespread problem like this makes fixing it a compulsion for the developers. After updating the browser and your Oculus Quest 2 firmware, open the browser again to find it working as usual. To look Oculus Quest 2 system update, go to Settings > System > Software update.
4) Contact support:
When nothing mentioned prior to these steps works, it might be time to contact the Oculus Support team. To contact support for your problem, visit the Oculus Support page by clicking here. Mention your problem in detail. You should expect to hear from them soon enough. Their professional support team will help you figure out a fix for your problem within no time.