VR experience and gaming is constantly rising in popularity. And with the rise of VR users, one brand in particular is gaining a lot of attention which is the Oculus Quest 2. Oculus Quest 2 is one of the most popular VR headsets which is also a lot affordable compared to other headsets. Its main highlight is that it can be used as a standalone device. Users can enjoy VR games without going through the painful process of setting up complex hardware. Even though the headset offers a lot more than majority of its competitors, it can sometimes run into unwanted errors. The Oculus Quest 2 not being able to load the contents of the store is one of the many problems with the device.
The Oculus store is where the users can manage their existing apps and games and explore new ones. If the store fails to load on the Oculus Quest 2, it is a severe inconvenience. The error can also affect the library on your device. Your list of games will be empty and the store won’t let you download them again, since they are already on your device. This just ends up being an endless cycle. If you want to break out of this loop, go through the points given below. The troubleshooting steps mentioned below will fix your problem in no time.
Fixes for Oculus quest 2 store not loading:
1) Update Firmware build:
A few months have passed since the occurrence of this error. Hence, it is quite possible that this error was fixed with an update. Check for the available system updates on your Oculus Quest 2. After updating your device, open the store to check if the contents are loading properly. If they aren’t, continue reading.
2) Reconnect App on your mobile:
Disconnect your Oculus Quest 2 headset from the Oculus app on your mobile phone. Uninstall the app, restart your mobile phone, reinstall Oculus and connect your headset to the app again. This will refresh the profile settings and potentially fix the problem. Now, open the store on your Oculus Quest 2 again to check if everything has gone back to normal.
3) Reset Wi-Fi:
If the fixes above did not work, it might be time to check your internet connection. Test the apps on the other devices connected to your Wi-Fi network. Observer the performance of the apps. If the Wi-Fi speed is compromised, you should see jittery and slow performance in apps. Reset your Wi-Fi by power cycling the router. Connect the Oculus Quest 2 to the Wi-Fi network and open the store. Everything should load perfectly, letting you access all your games and apps.
4) Reset headset:
Press and hold the power button on your Oculus headset and select the restart option from the power off menu. When the Oculus restarts, there should not be any problems with the store. But if the problems still persist, it is most probably due to a server outage. Keep yourself updated through the online forums for Quest and wait for the problem to solve itself.