Roblox is free for everyone who wants to explore the community and relax. But one of the main aspects of adding to its fun is Robux. Robux is the “currency” used on Roblox for buying content on the marketplace. Players have to buy Robux to spend them on in-game stuff. The Robux is available in different bundles for different requirements and preferences. You can buy them by making payments through a variety of payment options available on Roblox. But recently, the occurrences of failed payments on Roblox have increased significantly. Players claim that they receive a notification saying that the payment has failed every time they try to make one.
Frankly speaking, there are no accurate reasons for why players are facing this difficulty. There are only some speculations about what can cause the payment failure. And I think that’s for the good since that information isn’t going to help you with fixing the app. So let’s dive straight into the fixes that can help you when your payment is not being accepted on Roblox.
Steps to fix Roblox not accepting payment:
1) Wait for some time:
You might want to wait sometime before trying to make a payment again. This can help if the payments you have made previously are under inspection or mid-process. In many cases, banks take a lot of time in processing the payment requests for their customers. This can clog your transactions if you keep making attempts one after the other. Wait for some time, preferably 3-4 days, because your bank may need a few working days to get back to you on this. It is also important to wait to avoid getting banned for suspicious activity.
2) Call your bank or credit card company:
If you don’t want to wait around for the bank to do something on its own, contact them about your situation. Give them the details about the website you are trying to make the payment on. This will let you know if your bank supports such payments or if you need to opt for a different payment method. The same goes for your credit card company. Contact the company and enquire about the non-acceptance of the payment on Roblox. You should get all the answers you are looking for. However, if your bank is unable to help you, don’t worry! We still have some steps left.
3) Use a different payment method:
Roblox accepts the following payment methods – All major credit and debit cards, prepaid credit cards, PayPal, Roblox Gift Cards, Google Play, iTunes, Amazon, Roblox Xbox One App, and Xbox Live Website. With these many options available, you can go with the one you find suitable. Try a payment method different from what you are using right now and check if your payment on Roblox is successful.
4) Use a different browser or an incognito tab:
If the above workarounds don’t help, try using a different browser to pay. Or, open an incognito tab and try again.
5) Contact Roblox support:
In case your Roblox account has been restricted for suspicious activities, getting in touch with the support team is the best idea. Contact Roblox Support and explain your problem in detail. Wait for them to get in touch with you to suggest the options that you are left with.
Meanwhile, check out the following articles – Roblox verification not working: Fixes & Workarounds
Why can’t I buy Robux on my new account (2022)?