Smart TV devices are expected to support the apps that users might want to use. This includes all the streaming apps out there and a few utility apps. The Apple TV app is one of the apps that some users will definitely need on their smart TV. The same goes for Vizio Smart TV owners as well. Under normal circumstances, there shouldn’t be any problems in using the Apple TV app on a Vizio TV device. However, not everything goes according to plan. Users can be faced with issues surrounding the Apple TV app on their device. This may confuse some users. However, it is not as difficult to fix the problem as it may seem. Let me introduce you to the following article, where we tell you exactly how to fix problems with Apple TV on Vizio.
Fixes for Vizio Apple TV app not working:
Check internet connectivity:
It is best to rectify problems with your internet connection before trying any other troubleshooting step. Luckily, checking the speed of your internet connection on a Vizio device is very simple. Press the Menu button on your remote and go to Network > Network Test. If the connection is disconnected or if the speed shows as 0 contact your ISP. Ask them for assistance in getting your internet connection fixed. Once the internet connection is fixed, the Apple TV app will also work fluently on the Vizio device.
Look for specific error codes:
The users who are getting a specific error code displayed on the screen when trying to open the Apple TV app on the Vizio TV should try to contact Apple support. Contacting Apple support becomes even more important if the error only affects the Apple TV app and not any other app on your device. Click here to contact Apple support and get the help necessary to fix the problem.
Power cycle the device:
Temporary errors and glitches can be fixed by power cycling the device. Power the device off using the remote and unplug its power cable. After that, hold down the power button on the TV for about 30 seconds and then plug the power cable back into the device. Now turn on the Vizio TV to check if the Apple TV app works.
Factory reset device:
A few users who were bothered by the same problem on their Vizio TV device claimed that a factory reset was the only thing that fixed the problem. A factory reset can take some time, but it will make sure that there is no scope for a mistake. Press the Menu button on the Vizio remote and go to System > Reset & admin > Reset to Factory settings. After the reset, download the Apple TV app on the Vizio device again. This should be enough to fix all kinds of problems that may bother a user.
If all of the troubleshooting steps listed fail, contact Vizio customer support by clicking here.