Logitech G Hub is a great software to help you set up custom preferences for your gaming needs on your computer. However, there are some bugs in the software that the gamers report. Surprisingly, the developers of the Logitech G Hub have not yet picked up on these issues, and hence, no official fixes are available.
However, some users have found some working fixes for these issues on the Logitech G Hub like the settings not being saved. Read this article to know.
Why do the Logitech G Hub Settings fail to save preferences?
Logitech G Hub Settings bug is very peculiar. The software saves your preferences while the app is in use but as soon as you close the app or the app senses a reboot, the preferences on the Logitech G Hub settings that you saved are all gone. This can be very hectic and is absolutely not convenient when you have to regularly update the settings every time you reboot. We could see reports as fresh as a month old! Well, it is a bug that Logitech needs to address. Most users have been suffering from annoying bugs like these since they downloaded the software. But the application is very useful, leading to users longing for an official solution. There aren’t any official solutions, but we do have some workarounds to share. Stay tuned!
You can try some of the fixes that the community used for their Logitech G Hub. Take a look:
Fix 1: Save settings on the Device memory rather than the Logitech G Hub software alone
With the help of Logitech support, a user reported that there is a slightly hidden setting that you may need to find in order to save the preferences on your device onboard memory rather than the G Hub software alone. To find this setting:
1) Go to the Device options for which you want to save the preferences. In case it is the mouse, open the mouse settings on your device.
2) In the Settings, you will find the option for Enable onboard memory.
3) Save your preferences here and then reboot your computer.
This should solve your problem for the most part as many users confirmed that this fix worked for them.
Fix 2: Run Logitech G Hub as Admin
You should remove the G Hub software from the startup. When your computer boots again, you can try to run G Hub as admin. Sometimes, the software needs more exclusive permissions and access on a device to work efficiently. Hence, if the permissions are not provided, you will see issues crop up.
It is also very important to note that the G Hub software on your device, does not back up your preferences on the cloud. It saves the settings on the Local AppData folder on your device exclusively. If you re-install the windows on your device, unfortunately, the preferences saved will be lost. You will have to start all over again.
Fix 3: Try this user-suggested workaround
Head over to Logitech’s folder in the AppData folder. AppData will likely be hidden; select View > Show > Hidden Items from the horizontal menu bar above to locate a Default folder. Open the Default folder and then navigate to appdata > local. Locate the Logitech folder here, right-click on it and select Properties. Look for the Read-only option [below], uncheck the box beside it, and save changes. Now, try changing settings in G Hub and check whether the problem persists.
However, if none of the fixes work for you, you can always raise a support ticket on the Logitech Website. They should contact and help you with your issue.